September 16th 2024

AtomOS 11.10.00 Firmware Release Notes

Shogun Ultra

Installation Instructions

Atomos recommends that your Shogun Ultra is plugged into mains power before commencing the firmware update.

1. Insert a compatible, formatted SSD into the Docking Station.
2. Unzip the downloaded file and copy the ATOMSGU.FW file to the root directory of the SSD.
3. Eject the SSD according to operating system guidelines.
4. Insert the SSD into the Shogun Ultra.
5. Power on the Shogun Ultra and the firmware update process will begin automatically.
   Note: If your Shogun Ultra is already powered on, you will be prompted to perform the firmware update when a drive containing new firmware is inserted.
6. Once the update is complete, your Shogun Ultra will power itself down.
7. Power your Shogun Ultra back on and the device will automatically complete the update process.
8. To verify if the firmware update was successfully completed, navigate to the main menu and scroll to the info tab.

Note: Once firmware 11.10.00 is successfully installed on your Shogun Ultra, the unit may reboot to update its internal hardware modules. Do not interrupt the firmware installation process.

New Features

AtomOS 11.10.00 introduces a new way to pair your Atomos device to the Frame.io Camera to Cloud service, directly through the AtomOS user interface. It also includes a number of bug fixes and stability improvements.

Pair to Frame.io Camera to Cloud directly from your Atomos device

On-device pairing procedure

1. Connect your Atomos Connect-enabled to the Internet, either via Wi-Fi or Ethernet.
2. Navigate to the Connect tab in the main menu and select Frame.io as the Connect mode for your device.
3. You'll now be presented with a QR code on the left of the menu screen, which takes you directly to the Frame.io App (if it's installed on your Phone), or the https://app.frame.io/ URL if you prefer configuring your projects via the web browser.
4. On the right side you'll see a 6-digit-code, with a 120-second timer underneath. This indicates the duration that this pairing code is valid for.
5. To pair your Atomos device to a Frame.io C2C Project, enter the Frame.io App, or access the web app via the browser.
6. Create a new project with C2C Connections enabled, or enable C2C Connections for existing projects you might already have.
7. After choosing your project, head to the C2C Connections tab and select the "Add new device" option.
8. Enter the 6-digit-code displayed from your Atomos device's Connect menu into Frame.io's input field and authorize its connection to the Frame.io project you've previously selected via the Frame.io App or web page.

Notes on the Camera to Cloud Recording Mode Configuration

Once the pairing process is completed, your Atomos device presents you with a new menu page that allows you to review your Frame.io pairing status, and it also allows you to configure the recording settings of your device.

• Under Recording Mode, you have the option to switch your device into Single or Dual Record mode. In Single mode, you can upload high quality "deliverable" H.265 files at up to 4K resolution, whilst in Dual mode your device records a high-quality ProRes RAW, ProRes, or Avid DNx file to the SSD, all whilst generating a smaller file size Proxy which is uploaded to Frame.io in the background.
• The Max Resolution settings is used to define the Resolution of the files you're going to upload.
• Under Quality, you can either choose the LQ (3 Mbit/s), MQ (8 Mbit/s), HQ (15 Mbit/s) or the Custom settings.
• When selecting Custom quality, there will be a button that takes you to a separate page that allows you to dial-in various parameters to fine-tune the specifications of the files you want to upload. Those include Bit Depth (8 or 10-Bit), Bitrate (1-30 Mbit/s), Gop Length, and the option to enable or disable B-Frames.

Bug Fixes & Improvements

• Reduced the delay when switching from Record to Playback mode (and vice versa) when H.265 is selected as the recording codec.
• Resolved an issue that could cause the RTMP streaming output to be interrupted after ~15 minutes.
• Resolved an issue where the Network Role in the Sync Config menu got reset from Client to Server after rebooting the device.

Known Limitations to be resolved in future releases

• It may take up to 10 seconds for Wi-Fi and Ethernet connections to re-established when users switch between record and playback mode. Please allow the system time to automatically reconnect to your network.
• The Pause and Resume playback controls may not be selectable when trying to play back H.265 clips that were recorded with B-frames enabled.
• In some rare instances, A/V Sync drift may be observed whilst the device in NDI RX mode.
• When starting a stream using Wowza in SRT Listener mode, it may occasionally take up to two minutes to detect this device's SRT output.
• After a reboot, only start recording in C2C mode once your device is fully connected to the internet (this may take up to 10 seconds). If you don’t wait for the connection to establish, you might end up with duplicate uploads in your C2C destination folder.
• In the RAW + Proxy C2C mode, recording is disabled if the device is being fed a 2Kp59.94 RAW feed from a Sony FX9.
• In RemoteView mode, you may experience UI freezes after switching frame rates mid-transmission. We recommend sticking to a single frame rate while using RemoteView.
• When switching to a DCI 4K resolution with H.265 selected as the recording format, RemoteView might not work as expected. We recommend sticking to 16:9 when selecting H.265 as the record format in RemoteView mode.
• When outputting 720p to other devices via HDMI/SDI, there's a chance that image artefacts will be present on the receiving end.
• The Waveform monitor tool is not available for 8kp30 and 6Kp60 RAW inputs.
• Network Record Control is not available when H.265 is selected as the record format.
• If the user boots into ProRes RAW recording mode with a YCC SDI Input, the monitoring image may be incorrect. Monitoring and Recording whilst outputting a RAW signal to the Shogun in ProRes RAW mode will work as expected.
• If switching between different camera models whilst HDMI Compatibility mode is selected, ensure that you reboot the Shogun Ultra before connecting a new camera.
• Performance may be sluggish when using two AtomRemote apps connected to a single Shogun Ultra. Please only pair one AtomRemote app per device.
• When recording H.265 codec with audio inputs above 3/4 enabled, it is possible the audio tracks will not be recorded.
• Connecting a 4Kp60 input to a Live Show with output at p59.94 will fail to transmit, setting the input signal to p59.94 and you will be able to stream.
• Uploading to C2C can become stuck with a queue of files in dual record codec mode, even though the arrow indicates the upload is in progress. To get the queue uploading, you can either go to the Connect page, disable and then enable Connect mode, or restart the device to resume the upload.
• Once a scheduled playback or recording has been activated, changing the device's date or time is not advised and will impact when the scheduled event triggers.
• In SDI source mode and DETECT set to Auto (for Matching Camera Filenames/Trigger/Timecode) it is possible the detection fails to recognise the timecode input from the camera. This can be fixed by selecting on the input page DETECT to OFF, then in the timecode page set source to Rec Run and then on the input page set Detect to Auto and the Source should be displayed correctly.
• With C2C enabled, selecting a H.265 video for playback, the selected file sometimes will fail to start with only a black screen displayed. Returning to the menu and then closing the menu should start the playback.
• When shooting in the DCI aspect ratio with dual record enabled, the proxy files are cropped to a 16:9 aspect ratio.